FAQ

Have some questions? Have a look at some of the most frequently asked!

  • What services do you offer?

    We provide a wide range of services, including web design, web development, e-commerce solutions, search engine optimization (SEO), graphic design, branding, digital marketing, and website maintenance/support.


  • What is your web design process?

    Our web design process typically involves four main stages: discovery and planning, design and prototyping, development, and testing and launch. We also gather client feedback throughout to ensure the final product meets their needs.


  • How long does it take to build a website?

    The timeline for building a website varies depending on its complexity and features. Generally, simple/intermediate websites take about one week, while more complex projects can take between 2-3 weeks. We’ll provide an estimate during the consultation phase.


  • What platforms do you use to build websites?

    We utilize our very own custom platform to build, host and manage all of our websites. Our hosting plans utilize AWS (amazing web solutions) cloud servers for guaranteed 99% uptime!


  • Can I update my website myself after it's launched?

    Yes, we build websites with user-friendly interfaces that allow you to manage content easily. We also provide training and support to help you navigate updates after launch.


  • What is your pricing structure?

    We offer a small but valuable range of hosting options to choose from in order to best fit your personal needs and goals. Our hosting is structured using monthly subscriptions, or yearly for a small discount if you would rather pay less often. View our plans here!


  • Do you offer responsive design?

    Absolutely! All our websites are designed to be fully responsive, ensuring they look great and function well on all devices, including desktops, tablets, and smartphones.


  • Do you provide ongoing website maintenance?

    Yes, we offer ongoing maintenance packages that cover updates, security checks, performance optimization, and troubleshooting. This helps ensure your website remains secure and functional. To view our full list of services and packages, click here.


  • What makes your agency different from others?

    Our commitment to personalized service, focus on client collaboration, and a dedicated team approach set us apart. We prioritize understanding your vision and goals to deliver tailored solutions that exceed expectations.


  • How do you ensure the website is SEO-friendly?

    We incorporate best practices in on-page SEO such as keyword optimization, meta tags, alt text for images, and proper site structure during the development process. We can also provide additional SEO services post-launch.


  • Will you help with content creation?

    Yes! We offer content creation services including copywriting, graphic design, and multimedia production to ensure your website has engaging and relevant content that resonates with your audience.


  • Can I see examples of your previous work?

    Of course! We have a portfolio showcasing a variety of projects we’ve completed. You can visit our Portfolio Page to view some of our favorite work.

  • What if I want custom features on my website?

    We specialize in custom development and are more than happy to create tailored features based on your specific requirements. Just let us know what you have in mind during our consultation.

  • What is the process for launching my website?

    Once development is complete, we go through a thorough testing phase to address any bugs, ensure compatibility, and optimize performance. After final approval, we deploy the site and monitor its launch for a smooth transition.

  • How do you handle security for websites?

    We prioritize security by implementing free SSL certificates, regular backups, security plugins, and staying updated with best practices. Additionally, we offer ongoing monitoring and maintenance to mitigate threats.

  • Will my website be backed up?

    Yes, Our websites are consistently updated on an automatic schedule to ensure you never lose your precious progress!


  • Are your websites accessible?

    We adhere to web accessibility standards to ensure our websites are usable for individuals with disabilities. This includes proper use of HTML, alt text, and navigational elements.

  • What if I already have a website? Can you redesign it?

    Yes, we offer free website redesign services to refresh the look and functionality of your existing site. We will work with you to update design elements, optimize performance, and improve user experience.

  • Do you provide training after the website launch?

    Yes, we provide training sessions for your team on how to use and manage your website effectively. We also offer documentation for future reference.

  • Can you help with marketing my website after it’s launched?

    Definitely! We provide various digital marketing services, including SEO, graphic design services for adverts and social media posts and several other beneficial tools!

Still have a question?

Feel free to contact us with any inquiries!

Everything you need to kickstart your business expansion!

Some of our services

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Free Website Design

We cut the costs of startup so you can focus on more important things!

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Graphic Design

Get a custom logo, social media posts & much more!



Testimonials

Our Clients

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"The Hosting Goat helped me to get my dream rolling. I've officially been able to advertise my haircutting services and am much more capable now of extending my offers to new people. I intend on staying with THG well into the future."

6 months ago
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"Have truly enjoyed getting to work alongside such an amazing agency for my projects. They certainly know what they're doing and have, in my opinion, the best hosting rates available for the value."

2 years ago
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Josiah from THG was easy to work with, knowledgeable about overlooked areas, and provided better-priced options than major competitors. He responded quickly to questions, made additional changes beyond the original plan, and helped build a website I love.

2 years ago
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